Privacy Policy
Last updated: July 2026
Your trust matters to us. This policy explains, in plain language, what information Glyka collects, why we collect it, and how we keep it safe. Glyka operates in India and serves customers across India.
What we collect
When you shop with us, we collect the details we need to get your order to you:
- Your name.
- Your contact number and email address.
- Your shipping address.
- Order details and any messages you send our support team.
Your payment is handled directly by our secure payment gateway. We do not see or store your full card details, UPI credentials, or bank information.
Why we collect it
We use your information to:
- Fulfil and deliver your order.
- Send you order confirmations, tracking updates, and delivery notifications.
- Answer your questions and provide customer support.
- Send you updates or offers, when you have chosen to hear from us. You can opt out any time.
We do not sell your data
We never sell your personal information to anyone. Ever. We only share what is needed to run the store and get your order to you.
Cookies
Our website uses cookies to keep the site working smoothly and to understand how visitors use it. Some cookies are essential for basic site function, like keeping items in your cart. Others help us with analytics so we can improve the experience. You can manage or disable cookies in your browser settings, though some parts of the site may not work as well if you do.
Who we share it with
We share only the information necessary with trusted partners who help us run Glyka:
- Payment gateways such as PayU, Cashfree, or Razorpay, to process your payment securely.
- Shipping and courier partners, to deliver your order.
- Service providers who help us with email, SMS, and website analytics.
These partners are only permitted to use your information to perform their service for us.
How we keep it safe
We take reasonable technical and organisational measures to protect your information from loss, misuse, and unauthorised access. While no online system can be guaranteed as completely secure, we work to safeguard your data at every step.
Your rights
You have the right to access the personal information we hold about you, ask us to correct it, or ask us to delete it. To make any of these requests, just email support@glyka.in and we will help.
Data in India
We handle your personal data in line with applicable Indian data protection laws, including the principles of the Digital Personal Data Protection framework. We collect only what we need, use it for the purposes described here, and keep it only as long as necessary.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact us
Questions about your privacy or this policy? Write to support@glyka.in.